Jira Administrator (Integration-Focused):
- Experience: 3 5 years administering Jira (Cloud or Data Center), including workflows, automation rules, custom fields, permission schemes, and JQL.
- Key Skills: Hands-on experience integrating Jira with external systems using webhooks, REST APIs, or middleware-based integrations.
- Requirements: Experience configuring Jira's email-handler/mail-to-ticket ingestion, ability to work in an undocumented, in-progress environment, and comfort producing clear documentation for offboarding.
- Nice to Have: Prior experience integrating Jira with vendor support or ticketing platforms such as Salesforce or ServiceNow.
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