Job Description

TeamBuilders is actively recruiting for an experienced Leisure Travel Agentto join a local, well-respected Travel Agency in Fresno, CA.

Are you passionate about creating unforgettable travel experiences? Join an employee-owned, growing, and stable travel agency as a Leisure Travel Agent!

Offering a competitive salary plus commission and an exceptional benefits package, including:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account (HSA)
• 401k
• Profit Sharing
• Paid Time Off
• Salary + Commission

The Leisure Travel Agent will be responsible for the full scope of planning, coordinating, booking and managing clients’ leisure travel.

The Leisure Travel Agent position is being offered on an onsite, full-time, direct hire basis Monday through Friday between the hours of 8:00 AM and 5:00 PM at a pay rate of up to $23.00 per hour plus commission.

The Essential Duties and Daily Responsibilities of the Leisure Travel Agent to Include:

• Plan and arrangecustomized travel experiences, including tours, cruises, FIT (Fully Independent Travel) packages, air, car rentals, and hotels.
• Manage client filesto ensure all travel details are accurate, including updated travel documents, secured payments, and travel insurance confirmations.
• Utilize Sabre ClientBaseto maintain and manage client profiles, ensuring all preferences and special requests are noted (e.g., rewards programs, Known Traveler IDs, birthdays).
• Use Amadeus softwareto book flights, hotels, and other travel components.
• Communicate travel detailseffectively, ensuring clients receive all necessary itinerary information, tickets, and documentation in a timely manner.
• Promote and marketpreferred supplier packages, tours, and special programs to maximize client value.
• Proactively handleany travel disruptions, changes, or issues, keeping clients informed and ensuring smooth resolutions.
• Coordinate group travel packages,securing additional amenities and perks for clients.
• Deliver exceptional customer service,providing timely, professional, and personalized support.
• Stay informed on industry trends,travel destinations, regulations, and required documentation.
• Assist colleagues and managementwith additional duties as needed to support team success.

Required Skills, Experience and Certifications of the Leisure Travel Agent to Include:

• Experience:Minimum 3 years as a Travel Agent, specializing in Leisure or Luxury Travel.
• Software Proficiency:Experience with Amadeus & Sabre ClientBaseis required.
• Technical Skills:Proficiency in Microsoft Office Suite(Word, Excel, Outlook, PowerPoint).
• Communication:Professional verbal, written, and interpersonalcommunication skills.
• Attention to Detail:Excellent time management, organization, and project coordinationabilities.
• Sales Ability:Proven sales skillswith a track record of meeting or exceeding company objectives.
• Independence & Teamwork:Ability to work independentlywhile thriving in a collaborative, team-orientedoffice environment.
• Basic Accounting:Familiarity with basic accounting functionsrelated to travel bookings.
• Certifications:CTC, CTA, MCC, ACC, and/or Destination Specialist Certifications are preferred.

If you would like to be considered for this exciting opportunity as a Leisure Travel Agent, please submit your resume and cover letter for immediate review. Apply Directly!

Please Include Your Responses to the Following in Your Cover Letter/Email:

• Your availability to interview and begin working onsite in Fresno, CA (specific date)
• Detailed description of your experience & qualifications and how it directly aligns with the duties listed
• Please list any certifications that you currently hold
• Any additional details that will showcase your success within the leisure travel industry

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