Job Description

Job Summary:  

Begin a rewarding journey as a key member of our team at  Haus of Brunch in the role of Server. As a Server, you play a pivotal role in creating a memorable dining experience for our guests by providing attentive service and promoting a positive atmosphere.  

Key Responsibilities:  

Guest Engagement and Welcome:  

• Welcome and greet guests, making them feel comfortable and ensuring they know you are personally there to take care of them.  

Menu Knowledge and Recommendations:  

• Inform guests of specials and menu changes, making genuine recommendations that align with their preferences.  

Product Knowledge:  

• Possess in-depth knowledge of all ingredients, cooking preparations, and portion sizes for items on the current menus.  

Order Processing and Collaboration:  

• Take food and beverage orders with precision and enter them into the point-of-sale system. Collaborate seamlessly with kitchen and bar staff for efficient service.  

Timely Delivery and Service:  

• Ensure prompt delivery of food and beverages from the kitchen and bar to guests, contributing to an exceptional dining experience.  

Customer Satisfaction:  

• Monitor and observe guests' dining experiences, promptly responding to requests and ensuring satisfaction with both the food and service.  

  Upselling and Promotion:  

• Upsell additional items and promote special promotions to enhance the overall guest experience.  

  Payment Processing:  

• Prepare final bills, present checks to guests, accept payments, and process credit card charges or make changes with 100% accuracy.  

Team Collaboration:  

• Be ready and willing to assist fellow servers and bussers as situations arise, fostering a collaborative work environment.  

Service Area Maintenance:  

• Perform side work at the start and end of each shift as required by service station assignment. Maintain clean service areas to uphold hygiene standards.  

Guest Farewell :  

• Thank guests for their visit and extend an invitation for them to return, leaving a positive and lasting impression.  

  Flexibility and Team Support:  

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant, following directives from the restaurant manager or immediate supervisor.  

Qualifications:  

• Previous experience in a similar role is preferred.  

• Strong communication skills and a customer-centric mindset.  

• Ability to work in a fast-paced environment with accuracy and efficiency.  

If you are passionate about delivering exceptional service, creating a positive dining experience, and contributing to the success of  Haus of Brunch , we invite you to apply and be an integral part of our dedicated team. The responsibilities listed above represent the core duties of this position. However, given the dynamic nature of our industry and our operations, we expect every member of our team to adopt a flexible approach to their work. This means you may be required to undertake additional tasks, responsibilities, and roles that fall outside of this job description as needed. Our collective goal is to ensure the seamless functioning of our operations and to provide our guests with an unparalleled dining experience. Your willingness to adapt, learn, and contribute wherever necessary is crucial to our success and growth as a leading dining establishment.  

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